Today
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Revived counts come from the user status in your sheet, which usually updates the next day.
Agents today, yesterday and this month
Calls show calls made out of leads assigned
Monthly targets
Where they should be by todayPerformance
to
Agent leaderboard
Ranked by revived users
Calls by agent and sheet
Calls made, with connected and revived below each number
By sheet
By bucket
Conversion by agent and bucket
Revived as a share of connected calls
Daily trend
Calls by hour
No call times yet. A time is saved when an agent fills Calling status or Disposition.
Working hours
Revived by zone
No revived users with a zone in this period.